The missing receipt report
What it is
Every bank charge that has no paired receipt lands on the missing report — the honest shortlist of what your books still need. Rows are grouped by month, and each month keeps its totals per currency: a Danish card statement and a USD SaaS subscription never blur into one number.
Why things are missing
- The receipt was never emailed (POS purchase, cash expense, card terminal slip).
- It lives in an inbox that is not connected, or an account you no longer use.
- The vendor portals it (airlines, some wholesalers) instead of emailing it.
- The charge is simply not a purchase — a transfer, a refund, a fee.
Mark a row as "no receipt needed" or attach a document manually to clear it. Charges that only look undocumented because the charge has not settled yet sort themselves out on the next sync.
Backfill: let the inbox do the chasing
The Backfill button on the Missing view queues an inbox search for every undocumented charge — up to 24 months back. Receipts that exist in your mail get found, read, and queued for review without you writing a single search.
Chasing vendors and clients
For receipts that genuinely do not exist in your inboxes, the report is the chase list. Accountants get a weekly digest per client workspace, and the practice view shows which workspaces have stale missing items or possible duplicate charges, so the awkward email writes itself.
Exporting
Export the report as CSV for a spreadsheet workflow, or send the whole period to your accountant. Everything on the report is already in the VAT basis and the SAF-T export — missing rows are gaps in documentation, not gaps in the books.